WHO WE ARE

Our website address is: https://epicstash.co.uk

Last Updated: 10/11/2024

What Personal Data We Collect and Why We Collect It

1. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. Contact Forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you create an account or make a purchase, we may collect personal details such as your name, email address, billing address, and payment information.
  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
  • Device Information: We may collect information about the device you use to access our website, including hardware model, operating system, and unique device identifiers.

8. How We Use Your Information

We use the information we collect to:

  • Provide and Improve Our Services: Process your orders, deliver digital products, manage your account, and improve our website functionality and user experience.
  • Communicate with You: Send order confirmations, updates, newsletters, promotional offers, and respond to inquiries or requests.
  • Enhance Security: Detect and prevent fraudulent transactions, security breaches, and other harmful activities.
  • Comply with Legal Obligations: Fulfill any legal obligations or respond to lawful requests from government authorities.

9. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties that assist us in delivering our services, such as payment processors, hosting providers, and email service providers.
  • Legal Compliance: Authorities, if required by law or necessary to protect our rights or comply with legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and understand how you interact with our site. You can adjust your cookie preferences in your browser settings, though doing so may affect certain functionalities.

5. Data Security We implement industry-standard security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Objection: Object to certain processing activities or withdraw consent where applicable.
  • Data Portability: Request a copy of your personal information in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at the information provided below.

12. International Data Transfers

EpicStash Ltd. operates from [Your Location], but your information may be transferred to and processed in other countries. We take appropriate steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Retention of Data We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

13. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

14. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy regularly.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

EpicStash Ltd.
Email: support@epicstash.co.uk

or use our contact page form.